{"id":331,"date":"2021-11-26T09:41:15","date_gmt":"2021-11-26T09:41:15","guid":{"rendered":"https:\/\/espanola.signus.agency\/index.php\/faqs\/"},"modified":"2023-03-25T22:17:34","modified_gmt":"2023-03-25T22:17:34","slug":"faqs","status":"publish","type":"page","link":"https:\/\/espanola.lt\/en\/faqs\/","title":{"rendered":"F.A.Q"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"331\" class=\"elementor elementor-331\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b9e874 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-content-align-center elementor-section-column-vertical-align-stretch\" data-id=\"7b9e874\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59165b0\" data-id=\"59165b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9403f5a minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"9403f5a\" data-element_type=\"widget\" data-settings=\"{&quot;active_first_item&quot;:&quot;1&quot;}\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section active\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Galimi apmok\u0117jimo b\u016bdai<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p><strong>Svarbi informacija!<\/strong>\u00a0Paisydami valstybini\u0173 institucij\u0173 rekomendacij\u0173, stengiam\u0117s kiek \u012fmanoma apriboti kurjeri\u0173 ir klient\u0173 tiesiogin\u012f kontakt\u0105, tod\u0117l stabdome atsiskaitym\u0105 grynaisiais pinigais ar banko kortele kurjeriui prista\u010dius prekes. Kvie\u010diame atsiskaityti u\u017e prekes internetin\u0117je parduotuv\u0117je naudojantis elektronine bankininkyste. D\u0117kojame u\u017e supratingum\u0105.<\/p><p>\u0160iuo metu Espanola.lt internetin\u0117je parduotuv\u0117je atsiskaityti galima \u0161iais b\u016bdais:<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-22059\" src=\"https:\/\/espanola.signus.agency\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg\" alt=\"\" width=\"1046\" height=\"520\" srcset=\"https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg 1046w, https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129-150x75.jpg 150w, https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129-600x298.jpg 600w, https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129-300x149.jpg 300w, https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129-1024x509.jpg 1024w, https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129-768x382.jpg 768w\" sizes=\"(max-width: 1046px) 100vw, 1046px\" \/><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Preki\u0173 pristatymas<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<ul><li><span lang=\"ar-SA\">Siuntos i\u0161siun\u010diamos darbo dienomis gavus apmok\u0117jim\u0105 iki 14 val. Konkretus pristatymo terminas priklauso nuo vietov\u0117s.<\/span><\/li><li>Pristatysime per 1-3 darbo dienas kurjeriu tiesiai \u012f namus ar ofis\u0105. Pristatymai da\u017eniausiai vykdomi darbo valandomis. Pristatymo dienos ryte Jums paskambins kurjeris ir susitars konkret\u0173 pristatymo laik\u0105.<\/li><li>Kaina \u2013 5 EUR (su PVM). Perkant preki\u0173 vir\u0161 50 EUR (su PVM) prekes pristatysime <span lang=\"ar-SA\">NEMOKAMAI.<\/span><\/li><li>Per 1-3 darbo dienas \u012f pasirinkt\u0105 DPD arba Omniva pa\u0161tomat\u0105.<\/li><li>Prekes\u00a0<span lang=\"ar-SA\">NEMOKAMAI<\/span>\u00a0<span lang=\"ar-SA\">atsiimti galite \u201eEspanola.lt\u201c sand\u0117lyje, adresu Jonavos g. 262, Kaunas.<\/span><\/li><li>D\u0117l pristatymo \u012f Kur\u0161i\u0173 nerij\u0105 teiraukit\u0117s atskirai tel. <a href=\"callto:0037061526261\">+370 615 26261<\/a>. Nemokamas pristatymas \u012f Kur\u0161i\u0173 nerij\u0105 netaikomas.<\/li><li>\u00a0<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Preki\u0173 gr\u0105\u017einimas<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p class=\"simpleTextWidget_title\">M\u016bs\u0173 preki\u0173 gr\u0105\u017einimo politika yra dalis m\u016bs\u0173 Pardavimo Taisykli\u0173 ir S\u0105lyg\u0173 bei turi b\u016bti skaitoma kartu su jomis. Pasiliekame teis\u0119 keisti \u0161i\u0105 Preki\u0173 Gr\u0105\u017einimo Politik\u0105 bet kuriuo metu. Preki\u0173 Gr\u0105\u017einimo Politika paskutin\u012f kart\u0105 buvo atnaujinta 2019 Liepos 5 dien\u0105.<\/p><div class=\"simpleTextWidget_text\"><h6>\u00a0<\/h6><h6><b>M\u016bs\u0173 preki\u0173 gr\u0105\u017einimo politika yra labai paprasta<\/b><\/h6><p>Gav\u0119 u\u017esakym\u0105 turite patikrinti siuntin\u012f (taip pat ir pardavimo \u010dek\u012f) kiek \u012fmanoma grei\u010diau ir visada prie\u0161 prek\u0117s naudojim\u0105. U\u017etikrinkite, jog gavote gr\u0105\u017einimo autorizacijos numer\u012f prie\u0161 bandydami gr\u0105\u017einti gautas prekes. J\u016bs turite teis\u0119 pakeisti savo apsisprendim\u0105. Tai yra nutik\u0119 visiems, kai u\u017esisakome prek\u0119 ir d\u0117l tam tikr\u0173 prie\u017eas\u010di\u0173 persigalvojome. Turite 14 dien\u0173 tam, kad at\u0161auktum\u0117te savo u\u017esakym\u0105 vadovaujantis m\u016bs\u0173 14-os dien\u0173 laikotarpio gr\u0105\u017einimo politika, kuri prasideda t\u0105 dien\u0105, kai gavote prekes. Tai labai paprasta, tiesiog sekite \u017eemiau pateiktus nurodymus (b\u016btinai perskaitykite \u201cPreki\u0173 ir Pinig\u0173 Gr\u0105\u017einimas\u201d). Visos prek\u0117s turi b\u016bti gr\u0105\u017eintos nepanaudotos ir kartu su originalia pakuote, kuri\u0105 gavote pristatymo metu. Pra\u0161ome u\u017etikrinti, jog gav\u0119 prek\u0119 kruop\u0161\u010diai ir atsargiai j\u0105 i\u0161nagrin\u0117site\/pasimatuosite (pvz. u\u017etikrinkite, jog visi saugos antspaudai bei etik\u0117t\u0117s yra vietoje).<\/p><h6>\u00a0<\/h6><h6><b>Gavote ne t\u0105 prek\u0119, kuri\u0105 u\u017esisak\u0117te<\/b><\/h6><p>Apgailestaujame, jei per klaid\u0105 jums buvo pristatyta ne ta prek\u0117, kuri\u0105 u\u017esisak\u0117te. Tai n\u0117ra \u012fprasta mums, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Tam, kad gal\u0117tume gr\u0105\u017einti sumok\u0117t\u0105 sum\u0105 ar pakeisti prek\u0119 kita, turite gr\u0105\u017einti gaut\u0105 prek\u0119 tokioje pa\u010dioje b\u016bkl\u0117je, kokioje j\u0105 gavote, per 14 dien\u0173 nuo jos gavimo dienos.<\/p><h4>\u00a0<\/h4><h6><b>Gavote pa\u017eeist\u0105 ar defekt\u0105 turin\u010di\u0105 prek\u0119<\/b><\/h6><p>Labai atsipra\u0161ome, jei gavote prek\u0119, kuri yra pa\u017eeista ar turi defekt\u0105. Suprantame, kaip k\u0117blu tai gali b\u016bti, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Jei manote, kad prek\u0117 turi defekt\u0105, susisiekite su mumis. Tur\u0117site mums pateikti detali\u0105 informacij\u0105 apie \u012ftariam\u0105 defekt\u0105 kiek \u012fmanoma grei\u010diau po to, kai j\u012f aptiksite ir mes patarsime, k\u0105 daryti toliau. M\u016bs\u0173 Preki\u0173 Gr\u0105\u017einimo Politika pa\u017eeist\u0173 ar defekt\u0105 turin\u010di\u0173 preki\u0173 atveju remiasi \u012fstatymo nustatyta tvarka.<\/p><h6><b>Negavote prek\u0117s\u00a0<\/b><\/h6><p>Apgaileistaujame, jei negavote savo prek\u0117s. Tai n\u0117ra \u012fprasta mums, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Tam, kad gr\u0105\u017eintume sumok\u0117t\u0105 sum\u0105 ar pakeistume prek\u0119 kita, turite prane\u0161ti mums, jog negavote u\u017esakytos prek\u0117s per 21 dien\u0105 nuo tos dienos, kai sulauk\u0117te lai\u0161ko, teigian\u010dio, jog prek\u0117 buvo i\u0161si\u0173sta.<\/p><h6><b>Tolimesni m\u016bs\u0173 veiksmai<\/b><\/h6><p>Visos atgautos prek\u0117s yra patikrinamos m\u016bs\u0173 Preki\u0173 Gr\u0105\u017einimo Skyriuje. Jei turite teis\u0119 pinig\u0173 gr\u0105\u017einimui, tuomet gr\u0105\u017einsime u\u017e prek\u0119 sumok\u0117t\u0105 sum\u0105 (\u012fskaitant siuntimo i\u0161laidas). Gr\u0105\u017einimas \u012fprastai \u012fvykdomas per 7 darbo dienas nuo prane\u0161imo apie at\u0161aukt\u0105 u\u017esakym\u0105 gavimo, v\u0117liausiai \u2013 per 30 dien\u0173. Sumok\u0117t\u0105 sum\u0105 gr\u0105\u017einsime \u012f prek\u0117s u\u017esakymo metu nurodyt\u0105 kredito\/debeto kortel\u0119 arba naudot\u0105 Paypal paskyr\u0105.<\/p><h6><b>Pakeist\u0173 preki\u0173 gr\u0105\u017einimas\u00a0<\/b><\/h6><p>Jei j\u016bs\u0173 u\u017esakyta prek\u0117 tur\u0117jo defekt\u0105 ir mes j\u0105 pakeit\u0117me kita, j\u016bs turite teis\u0119 at\u0161aukti \u0161\u012f nauj\u0105 savo u\u017esakym\u0105 per 7 darbo dienas nuo pakeistos prek\u0117s gavimo dienos ir atgauti sumok\u0117t\u0105 sum\u0105.<\/p><h6><b>Preki\u0173 gr\u0105\u017einimo \u012fkainiai\u00a0<\/b><\/h6><p>Pra\u0161ome atkreipti d\u0117mes\u012f, jog galime gr\u0105\u017einti u\u017e prek\u0117s siuntim\u0105 sumok\u0117t\u0105 sum\u0105, jei: mes i\u0161siunt\u0117me jums ne t\u0105 prek\u0119, kuri\u0105 u\u017esisak\u0117te ar gauta prek\u0117 yra pa\u017eeista ar turi defekt\u0105; arba gr\u0105\u017einate pakeist\u0105 prek\u0119, kurios nenorite pasilikti. Siuntimo i\u0161laid\u0173 nedengiame, jei gr\u0105\u017einta prek\u0117 veikia tinkamai ir yra nepa\u017eeista. Siuntimo i\u0161laid\u0173 gr\u0105\u017einimo suma priklausys nuo prek\u0117s ir bus supa\u017eindinta su jumis po gr\u0105\u017eintos atgal prek\u0117s i\u0161tyrimo proceso. Apgailestaujame, jei nesate patenkinti m\u016bs\u0173 nuosprend\u017eiu d\u0117l prek\u0117s gr\u0105\u017einimo, pakeitimo kita ar sutaisymo. Norime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105.<\/p><p>Susisiekite su m\u016bs\u0173 vartotoj\u0173 aptarnavimo skyriumi telefonu\u00a0<a href=\"callto:0037061526261\">+370 615 26261<\/a>\u00a0arba pa\u0161tu:\u00a0<a href=\"mailto:info@espanola.lt\">info@espanola.lt<\/a><\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Galimi apmok\u0117jimo b\u016bdai Svarbi informacija!\u00a0Paisydami valstybini\u0173 institucij\u0173 rekomendacij\u0173, stengiam\u0117s kiek \u012fmanoma apriboti kurjeri\u0173 ir klient\u0173 tiesiogin\u012f kontakt\u0105, tod\u0117l stabdome atsiskaitym\u0105 grynaisiais pinigais ar banko kortele kurjeriui prista\u010dius prekes. Kvie\u010diame atsiskaityti u\u017e prekes internetin\u0117je parduotuv\u0117je naudojantis elektronine bankininkyste. D\u0117kojame u\u017e supratingum\u0105. \u0160iuo metu Espanola.lt internetin\u0117je parduotuv\u0117je atsiskaityti galima \u0161iais b\u016bdais: Preki\u0173 pristatymas Siuntos i\u0161siun\u010diamos darbo dienomis gavus apmok\u0117jim\u0105 iki 14 val. Konkretus pristatymo terminas priklauso nuo vietov\u0117s. Pristatysime per 1-3 darbo dienas kurjeriu tiesiai \u012f namus ar ofis\u0105. Pristatymai da\u017eniausiai vykdomi darbo valandomis. Pristatymo dienos ryte Jums paskambins kurjeris ir susitars konkret\u0173 pristatymo laik\u0105. Kaina \u2013 5 EUR (su PVM). Perkant preki\u0173 vir\u0161 50 EUR (su PVM) prekes pristatysime NEMOKAMAI. Per 1-3 darbo dienas \u012f pasirinkt\u0105 DPD arba Omniva pa\u0161tomat\u0105. Prekes\u00a0NEMOKAMAI\u00a0atsiimti galite \u201eEspanola.lt\u201c sand\u0117lyje, adresu Jonavos g. 262, Kaunas. D\u0117l pristatymo \u012f Kur\u0161i\u0173 nerij\u0105 teiraukit\u0117s atskirai tel. +370 615 26261. Nemokamas pristatymas \u012f Kur\u0161i\u0173 nerij\u0105 netaikomas. \u00a0 Preki\u0173 gr\u0105\u017einimas M\u016bs\u0173 preki\u0173 gr\u0105\u017einimo politika yra dalis m\u016bs\u0173 Pardavimo Taisykli\u0173 ir S\u0105lyg\u0173 bei turi b\u016bti skaitoma kartu su jomis. Pasiliekame teis\u0119 keisti \u0161i\u0105 Preki\u0173 Gr\u0105\u017einimo Politik\u0105 bet kuriuo metu. Preki\u0173 Gr\u0105\u017einimo Politika paskutin\u012f kart\u0105 buvo atnaujinta 2019 Liepos 5 dien\u0105. \u00a0 M\u016bs\u0173 preki\u0173 gr\u0105\u017einimo politika yra labai paprasta Gav\u0119 u\u017esakym\u0105 turite patikrinti siuntin\u012f (taip pat ir pardavimo \u010dek\u012f) kiek \u012fmanoma grei\u010diau ir visada prie\u0161 prek\u0117s naudojim\u0105. U\u017etikrinkite, jog gavote gr\u0105\u017einimo autorizacijos numer\u012f prie\u0161 bandydami gr\u0105\u017einti gautas prekes. J\u016bs turite teis\u0119 pakeisti savo apsisprendim\u0105. Tai yra nutik\u0119 visiems, kai u\u017esisakome prek\u0119 ir d\u0117l tam tikr\u0173 prie\u017eas\u010di\u0173 persigalvojome. Turite 14 dien\u0173 tam, kad at\u0161auktum\u0117te savo u\u017esakym\u0105 vadovaujantis m\u016bs\u0173 14-os dien\u0173 laikotarpio gr\u0105\u017einimo politika, kuri prasideda t\u0105 dien\u0105, kai gavote prekes. Tai labai paprasta, tiesiog sekite \u017eemiau pateiktus nurodymus (b\u016btinai perskaitykite \u201cPreki\u0173 ir Pinig\u0173 Gr\u0105\u017einimas\u201d). Visos prek\u0117s turi b\u016bti gr\u0105\u017eintos nepanaudotos ir kartu su originalia pakuote, kuri\u0105 gavote pristatymo metu. Pra\u0161ome u\u017etikrinti, jog gav\u0119 prek\u0119 kruop\u0161\u010diai ir atsargiai j\u0105 i\u0161nagrin\u0117site\/pasimatuosite (pvz. u\u017etikrinkite, jog visi saugos antspaudai bei etik\u0117t\u0117s yra vietoje). \u00a0 Gavote ne t\u0105 prek\u0119, kuri\u0105 u\u017esisak\u0117te Apgailestaujame, jei per klaid\u0105 jums buvo pristatyta ne ta prek\u0117, kuri\u0105 u\u017esisak\u0117te. Tai n\u0117ra \u012fprasta mums, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Tam, kad gal\u0117tume gr\u0105\u017einti sumok\u0117t\u0105 sum\u0105 ar pakeisti prek\u0119 kita, turite gr\u0105\u017einti gaut\u0105 prek\u0119 tokioje pa\u010dioje b\u016bkl\u0117je, kokioje j\u0105 gavote, per 14 dien\u0173 nuo jos gavimo dienos. \u00a0 Gavote pa\u017eeist\u0105 ar defekt\u0105 turin\u010di\u0105 prek\u0119 Labai atsipra\u0161ome, jei gavote prek\u0119, kuri yra pa\u017eeista ar turi defekt\u0105. Suprantame, kaip k\u0117blu tai gali b\u016bti, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Jei manote, kad prek\u0117 turi defekt\u0105, susisiekite su mumis. Tur\u0117site mums pateikti detali\u0105 informacij\u0105 apie \u012ftariam\u0105 defekt\u0105 kiek \u012fmanoma grei\u010diau po to, kai j\u012f aptiksite ir mes patarsime, k\u0105 daryti toliau. M\u016bs\u0173 Preki\u0173 Gr\u0105\u017einimo Politika pa\u017eeist\u0173 ar defekt\u0105 turin\u010di\u0173 preki\u0173 atveju remiasi \u012fstatymo nustatyta tvarka. Negavote prek\u0117s\u00a0 Apgaileistaujame, jei negavote savo prek\u0117s. Tai n\u0117ra \u012fprasta mums, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Tam, kad gr\u0105\u017eintume sumok\u0117t\u0105 sum\u0105 ar pakeistume prek\u0119 kita, turite prane\u0161ti mums, jog negavote u\u017esakytos prek\u0117s per 21 dien\u0105 nuo tos dienos, kai sulauk\u0117te lai\u0161ko, teigian\u010dio, jog prek\u0117 buvo i\u0161si\u0173sta. Tolimesni m\u016bs\u0173 veiksmai Visos atgautos prek\u0117s yra patikrinamos m\u016bs\u0173 Preki\u0173 Gr\u0105\u017einimo Skyriuje. Jei turite teis\u0119 pinig\u0173 gr\u0105\u017einimui, tuomet gr\u0105\u017einsime u\u017e prek\u0119 sumok\u0117t\u0105 sum\u0105 (\u012fskaitant siuntimo i\u0161laidas). Gr\u0105\u017einimas \u012fprastai \u012fvykdomas per 7 darbo dienas nuo prane\u0161imo apie at\u0161aukt\u0105 u\u017esakym\u0105 gavimo, v\u0117liausiai \u2013 per 30 dien\u0173. Sumok\u0117t\u0105 sum\u0105 gr\u0105\u017einsime \u012f prek\u0117s u\u017esakymo metu nurodyt\u0105 kredito\/debeto kortel\u0119 arba naudot\u0105 Paypal paskyr\u0105. Pakeist\u0173 preki\u0173 gr\u0105\u017einimas\u00a0 Jei j\u016bs\u0173 u\u017esakyta prek\u0117 tur\u0117jo defekt\u0105 ir mes j\u0105 pakeit\u0117me kita, j\u016bs turite teis\u0119 at\u0161aukti \u0161\u012f nauj\u0105 savo u\u017esakym\u0105 per 7 darbo dienas nuo pakeistos prek\u0117s gavimo dienos ir atgauti sumok\u0117t\u0105 sum\u0105. Preki\u0173 gr\u0105\u017einimo \u012fkainiai\u00a0 Pra\u0161ome atkreipti d\u0117mes\u012f, jog galime gr\u0105\u017einti u\u017e prek\u0117s siuntim\u0105 sumok\u0117t\u0105 sum\u0105, jei: mes i\u0161siunt\u0117me jums ne t\u0105 prek\u0119, kuri\u0105 u\u017esisak\u0117te ar gauta prek\u0117 yra pa\u017eeista ar turi defekt\u0105; arba gr\u0105\u017einate pakeist\u0105 prek\u0119, kurios nenorite pasilikti. Siuntimo i\u0161laid\u0173 nedengiame, jei gr\u0105\u017einta prek\u0117 veikia tinkamai ir yra nepa\u017eeista. Siuntimo i\u0161laid\u0173 gr\u0105\u017einimo suma priklausys nuo prek\u0117s ir bus supa\u017eindinta su jumis po gr\u0105\u017eintos atgal prek\u0117s i\u0161tyrimo proceso. Apgailestaujame, jei nesate patenkinti m\u016bs\u0173 nuosprend\u017eiu d\u0117l prek\u0117s gr\u0105\u017einimo, pakeitimo kita ar sutaisymo. Norime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105. Susisiekite su m\u016bs\u0173 vartotoj\u0173 aptarnavimo skyriumi telefonu\u00a0+370 615 26261\u00a0arba pa\u0161tu:\u00a0info@espanola.lt<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-331","page","type-page","status-publish","hentry","post-no-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>F.A.Q - Espanola<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/espanola.lt\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"F.A.Q - Espanola\" \/>\n<meta property=\"og:description\" content=\"Galimi apmok\u0117jimo b\u016bdai Svarbi informacija!\u00a0Paisydami valstybini\u0173 institucij\u0173 rekomendacij\u0173, stengiam\u0117s kiek \u012fmanoma apriboti kurjeri\u0173 ir klient\u0173 tiesiogin\u012f kontakt\u0105, tod\u0117l stabdome atsiskaitym\u0105 grynaisiais pinigais ar banko kortele kurjeriui prista\u010dius prekes. Kvie\u010diame atsiskaityti u\u017e prekes internetin\u0117je parduotuv\u0117je naudojantis elektronine bankininkyste. D\u0117kojame u\u017e supratingum\u0105. \u0160iuo metu Espanola.lt internetin\u0117je parduotuv\u0117je atsiskaityti galima \u0161iais b\u016bdais: Preki\u0173 pristatymas Siuntos i\u0161siun\u010diamos darbo dienomis gavus apmok\u0117jim\u0105 iki 14 val. Konkretus pristatymo terminas priklauso nuo vietov\u0117s. Pristatysime per 1-3 darbo dienas kurjeriu tiesiai \u012f namus ar ofis\u0105. Pristatymai da\u017eniausiai vykdomi darbo valandomis. Pristatymo dienos ryte Jums paskambins kurjeris ir susitars konkret\u0173 pristatymo laik\u0105. Kaina \u2013 5 EUR (su PVM). Perkant preki\u0173 vir\u0161 50 EUR (su PVM) prekes pristatysime NEMOKAMAI. Per 1-3 darbo dienas \u012f pasirinkt\u0105 DPD arba Omniva pa\u0161tomat\u0105. Prekes\u00a0NEMOKAMAI\u00a0atsiimti galite \u201eEspanola.lt\u201c sand\u0117lyje, adresu Jonavos g. 262, Kaunas. D\u0117l pristatymo \u012f Kur\u0161i\u0173 nerij\u0105 teiraukit\u0117s atskirai tel. +370 615 26261. Nemokamas pristatymas \u012f Kur\u0161i\u0173 nerij\u0105 netaikomas. \u00a0 Preki\u0173 gr\u0105\u017einimas M\u016bs\u0173 preki\u0173 gr\u0105\u017einimo politika yra dalis m\u016bs\u0173 Pardavimo Taisykli\u0173 ir S\u0105lyg\u0173 bei turi b\u016bti skaitoma kartu su jomis. Pasiliekame teis\u0119 keisti \u0161i\u0105 Preki\u0173 Gr\u0105\u017einimo Politik\u0105 bet kuriuo metu. Preki\u0173 Gr\u0105\u017einimo Politika paskutin\u012f kart\u0105 buvo atnaujinta 2019 Liepos 5 dien\u0105. \u00a0 M\u016bs\u0173 preki\u0173 gr\u0105\u017einimo politika yra labai paprasta Gav\u0119 u\u017esakym\u0105 turite patikrinti siuntin\u012f (taip pat ir pardavimo \u010dek\u012f) kiek \u012fmanoma grei\u010diau ir visada prie\u0161 prek\u0117s naudojim\u0105. U\u017etikrinkite, jog gavote gr\u0105\u017einimo autorizacijos numer\u012f prie\u0161 bandydami gr\u0105\u017einti gautas prekes. J\u016bs turite teis\u0119 pakeisti savo apsisprendim\u0105. Tai yra nutik\u0119 visiems, kai u\u017esisakome prek\u0119 ir d\u0117l tam tikr\u0173 prie\u017eas\u010di\u0173 persigalvojome. Turite 14 dien\u0173 tam, kad at\u0161auktum\u0117te savo u\u017esakym\u0105 vadovaujantis m\u016bs\u0173 14-os dien\u0173 laikotarpio gr\u0105\u017einimo politika, kuri prasideda t\u0105 dien\u0105, kai gavote prekes. Tai labai paprasta, tiesiog sekite \u017eemiau pateiktus nurodymus (b\u016btinai perskaitykite \u201cPreki\u0173 ir Pinig\u0173 Gr\u0105\u017einimas\u201d). Visos prek\u0117s turi b\u016bti gr\u0105\u017eintos nepanaudotos ir kartu su originalia pakuote, kuri\u0105 gavote pristatymo metu. Pra\u0161ome u\u017etikrinti, jog gav\u0119 prek\u0119 kruop\u0161\u010diai ir atsargiai j\u0105 i\u0161nagrin\u0117site\/pasimatuosite (pvz. u\u017etikrinkite, jog visi saugos antspaudai bei etik\u0117t\u0117s yra vietoje). \u00a0 Gavote ne t\u0105 prek\u0119, kuri\u0105 u\u017esisak\u0117te Apgailestaujame, jei per klaid\u0105 jums buvo pristatyta ne ta prek\u0117, kuri\u0105 u\u017esisak\u0117te. Tai n\u0117ra \u012fprasta mums, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Tam, kad gal\u0117tume gr\u0105\u017einti sumok\u0117t\u0105 sum\u0105 ar pakeisti prek\u0119 kita, turite gr\u0105\u017einti gaut\u0105 prek\u0119 tokioje pa\u010dioje b\u016bkl\u0117je, kokioje j\u0105 gavote, per 14 dien\u0173 nuo jos gavimo dienos. \u00a0 Gavote pa\u017eeist\u0105 ar defekt\u0105 turin\u010di\u0105 prek\u0119 Labai atsipra\u0161ome, jei gavote prek\u0119, kuri yra pa\u017eeista ar turi defekt\u0105. Suprantame, kaip k\u0117blu tai gali b\u016bti, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Jei manote, kad prek\u0117 turi defekt\u0105, susisiekite su mumis. Tur\u0117site mums pateikti detali\u0105 informacij\u0105 apie \u012ftariam\u0105 defekt\u0105 kiek \u012fmanoma grei\u010diau po to, kai j\u012f aptiksite ir mes patarsime, k\u0105 daryti toliau. M\u016bs\u0173 Preki\u0173 Gr\u0105\u017einimo Politika pa\u017eeist\u0173 ar defekt\u0105 turin\u010di\u0173 preki\u0173 atveju remiasi \u012fstatymo nustatyta tvarka. Negavote prek\u0117s\u00a0 Apgaileistaujame, jei negavote savo prek\u0117s. Tai n\u0117ra \u012fprasta mums, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Tam, kad gr\u0105\u017eintume sumok\u0117t\u0105 sum\u0105 ar pakeistume prek\u0119 kita, turite prane\u0161ti mums, jog negavote u\u017esakytos prek\u0117s per 21 dien\u0105 nuo tos dienos, kai sulauk\u0117te lai\u0161ko, teigian\u010dio, jog prek\u0117 buvo i\u0161si\u0173sta. Tolimesni m\u016bs\u0173 veiksmai Visos atgautos prek\u0117s yra patikrinamos m\u016bs\u0173 Preki\u0173 Gr\u0105\u017einimo Skyriuje. Jei turite teis\u0119 pinig\u0173 gr\u0105\u017einimui, tuomet gr\u0105\u017einsime u\u017e prek\u0119 sumok\u0117t\u0105 sum\u0105 (\u012fskaitant siuntimo i\u0161laidas). Gr\u0105\u017einimas \u012fprastai \u012fvykdomas per 7 darbo dienas nuo prane\u0161imo apie at\u0161aukt\u0105 u\u017esakym\u0105 gavimo, v\u0117liausiai \u2013 per 30 dien\u0173. Sumok\u0117t\u0105 sum\u0105 gr\u0105\u017einsime \u012f prek\u0117s u\u017esakymo metu nurodyt\u0105 kredito\/debeto kortel\u0119 arba naudot\u0105 Paypal paskyr\u0105. Pakeist\u0173 preki\u0173 gr\u0105\u017einimas\u00a0 Jei j\u016bs\u0173 u\u017esakyta prek\u0117 tur\u0117jo defekt\u0105 ir mes j\u0105 pakeit\u0117me kita, j\u016bs turite teis\u0119 at\u0161aukti \u0161\u012f nauj\u0105 savo u\u017esakym\u0105 per 7 darbo dienas nuo pakeistos prek\u0117s gavimo dienos ir atgauti sumok\u0117t\u0105 sum\u0105. Preki\u0173 gr\u0105\u017einimo \u012fkainiai\u00a0 Pra\u0161ome atkreipti d\u0117mes\u012f, jog galime gr\u0105\u017einti u\u017e prek\u0117s siuntim\u0105 sumok\u0117t\u0105 sum\u0105, jei: mes i\u0161siunt\u0117me jums ne t\u0105 prek\u0119, kuri\u0105 u\u017esisak\u0117te ar gauta prek\u0117 yra pa\u017eeista ar turi defekt\u0105; arba gr\u0105\u017einate pakeist\u0105 prek\u0119, kurios nenorite pasilikti. Siuntimo i\u0161laid\u0173 nedengiame, jei gr\u0105\u017einta prek\u0117 veikia tinkamai ir yra nepa\u017eeista. Siuntimo i\u0161laid\u0173 gr\u0105\u017einimo suma priklausys nuo prek\u0117s ir bus supa\u017eindinta su jumis po gr\u0105\u017eintos atgal prek\u0117s i\u0161tyrimo proceso. Apgailestaujame, jei nesate patenkinti m\u016bs\u0173 nuosprend\u017eiu d\u0117l prek\u0117s gr\u0105\u017einimo, pakeitimo kita ar sutaisymo. Norime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105. Susisiekite su m\u016bs\u0173 vartotoj\u0173 aptarnavimo skyriumi telefonu\u00a0+370 615 26261\u00a0arba pa\u0161tu:\u00a0info@espanola.lt\" \/>\n<meta property=\"og:url\" content=\"https:\/\/espanola.lt\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Espanola\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/espanola.lt\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-25T22:17:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/espanola.signus.agency\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/espanola.lt\/en\/faqs\/\",\"url\":\"https:\/\/espanola.lt\/en\/faqs\/\",\"name\":\"F.A.Q - Espanola\",\"isPartOf\":{\"@id\":\"https:\/\/espanola.lt\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/espanola.lt\/en\/faqs\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/espanola.lt\/en\/faqs\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/espanola.signus.agency\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg\",\"datePublished\":\"2021-11-26T09:41:15+00:00\",\"dateModified\":\"2023-03-25T22:17:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/espanola.lt\/en\/faqs\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/espanola.lt\/en\/faqs\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/espanola.lt\/en\/faqs\/#primaryimage\",\"url\":\"https:\/\/espanola.signus.agency\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg\",\"contentUrl\":\"https:\/\/espanola.signus.agency\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/espanola.lt\/en\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/espanola.lt\/en\/homepage\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"F.A.Q\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/espanola.lt\/#website\",\"url\":\"https:\/\/espanola.lt\/\",\"name\":\"Espanola.lt | Tikras Ispanijos skonis \u2013 J\u016bs\u0173 namuose!\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/espanola.lt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/espanola.lt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/espanola.lt\/#organization\",\"name\":\"Espanola.lt\",\"url\":\"https:\/\/espanola.lt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/espanola.lt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/notext_color.png\",\"contentUrl\":\"https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/notext_color.png\",\"width\":916,\"height\":204,\"caption\":\"Espanola.lt\"},\"image\":{\"@id\":\"https:\/\/espanola.lt\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/espanola.lt\",\"https:\/\/www.instagram.com\/espanola.lt\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"F.A.Q - Espanola","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/espanola.lt\/en\/faqs\/","og_locale":"en_US","og_type":"article","og_title":"F.A.Q - Espanola","og_description":"Galimi apmok\u0117jimo b\u016bdai Svarbi informacija!\u00a0Paisydami valstybini\u0173 institucij\u0173 rekomendacij\u0173, stengiam\u0117s kiek \u012fmanoma apriboti kurjeri\u0173 ir klient\u0173 tiesiogin\u012f kontakt\u0105, tod\u0117l stabdome atsiskaitym\u0105 grynaisiais pinigais ar banko kortele kurjeriui prista\u010dius prekes. Kvie\u010diame atsiskaityti u\u017e prekes internetin\u0117je parduotuv\u0117je naudojantis elektronine bankininkyste. D\u0117kojame u\u017e supratingum\u0105. \u0160iuo metu Espanola.lt internetin\u0117je parduotuv\u0117je atsiskaityti galima \u0161iais b\u016bdais: Preki\u0173 pristatymas Siuntos i\u0161siun\u010diamos darbo dienomis gavus apmok\u0117jim\u0105 iki 14 val. Konkretus pristatymo terminas priklauso nuo vietov\u0117s. Pristatysime per 1-3 darbo dienas kurjeriu tiesiai \u012f namus ar ofis\u0105. Pristatymai da\u017eniausiai vykdomi darbo valandomis. Pristatymo dienos ryte Jums paskambins kurjeris ir susitars konkret\u0173 pristatymo laik\u0105. Kaina \u2013 5 EUR (su PVM). Perkant preki\u0173 vir\u0161 50 EUR (su PVM) prekes pristatysime NEMOKAMAI. Per 1-3 darbo dienas \u012f pasirinkt\u0105 DPD arba Omniva pa\u0161tomat\u0105. Prekes\u00a0NEMOKAMAI\u00a0atsiimti galite \u201eEspanola.lt\u201c sand\u0117lyje, adresu Jonavos g. 262, Kaunas. D\u0117l pristatymo \u012f Kur\u0161i\u0173 nerij\u0105 teiraukit\u0117s atskirai tel. +370 615 26261. Nemokamas pristatymas \u012f Kur\u0161i\u0173 nerij\u0105 netaikomas. \u00a0 Preki\u0173 gr\u0105\u017einimas M\u016bs\u0173 preki\u0173 gr\u0105\u017einimo politika yra dalis m\u016bs\u0173 Pardavimo Taisykli\u0173 ir S\u0105lyg\u0173 bei turi b\u016bti skaitoma kartu su jomis. Pasiliekame teis\u0119 keisti \u0161i\u0105 Preki\u0173 Gr\u0105\u017einimo Politik\u0105 bet kuriuo metu. Preki\u0173 Gr\u0105\u017einimo Politika paskutin\u012f kart\u0105 buvo atnaujinta 2019 Liepos 5 dien\u0105. \u00a0 M\u016bs\u0173 preki\u0173 gr\u0105\u017einimo politika yra labai paprasta Gav\u0119 u\u017esakym\u0105 turite patikrinti siuntin\u012f (taip pat ir pardavimo \u010dek\u012f) kiek \u012fmanoma grei\u010diau ir visada prie\u0161 prek\u0117s naudojim\u0105. U\u017etikrinkite, jog gavote gr\u0105\u017einimo autorizacijos numer\u012f prie\u0161 bandydami gr\u0105\u017einti gautas prekes. J\u016bs turite teis\u0119 pakeisti savo apsisprendim\u0105. Tai yra nutik\u0119 visiems, kai u\u017esisakome prek\u0119 ir d\u0117l tam tikr\u0173 prie\u017eas\u010di\u0173 persigalvojome. Turite 14 dien\u0173 tam, kad at\u0161auktum\u0117te savo u\u017esakym\u0105 vadovaujantis m\u016bs\u0173 14-os dien\u0173 laikotarpio gr\u0105\u017einimo politika, kuri prasideda t\u0105 dien\u0105, kai gavote prekes. Tai labai paprasta, tiesiog sekite \u017eemiau pateiktus nurodymus (b\u016btinai perskaitykite \u201cPreki\u0173 ir Pinig\u0173 Gr\u0105\u017einimas\u201d). Visos prek\u0117s turi b\u016bti gr\u0105\u017eintos nepanaudotos ir kartu su originalia pakuote, kuri\u0105 gavote pristatymo metu. Pra\u0161ome u\u017etikrinti, jog gav\u0119 prek\u0119 kruop\u0161\u010diai ir atsargiai j\u0105 i\u0161nagrin\u0117site\/pasimatuosite (pvz. u\u017etikrinkite, jog visi saugos antspaudai bei etik\u0117t\u0117s yra vietoje). \u00a0 Gavote ne t\u0105 prek\u0119, kuri\u0105 u\u017esisak\u0117te Apgailestaujame, jei per klaid\u0105 jums buvo pristatyta ne ta prek\u0117, kuri\u0105 u\u017esisak\u0117te. Tai n\u0117ra \u012fprasta mums, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Tam, kad gal\u0117tume gr\u0105\u017einti sumok\u0117t\u0105 sum\u0105 ar pakeisti prek\u0119 kita, turite gr\u0105\u017einti gaut\u0105 prek\u0119 tokioje pa\u010dioje b\u016bkl\u0117je, kokioje j\u0105 gavote, per 14 dien\u0173 nuo jos gavimo dienos. \u00a0 Gavote pa\u017eeist\u0105 ar defekt\u0105 turin\u010di\u0105 prek\u0119 Labai atsipra\u0161ome, jei gavote prek\u0119, kuri yra pa\u017eeista ar turi defekt\u0105. Suprantame, kaip k\u0117blu tai gali b\u016bti, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Jei manote, kad prek\u0117 turi defekt\u0105, susisiekite su mumis. Tur\u0117site mums pateikti detali\u0105 informacij\u0105 apie \u012ftariam\u0105 defekt\u0105 kiek \u012fmanoma grei\u010diau po to, kai j\u012f aptiksite ir mes patarsime, k\u0105 daryti toliau. M\u016bs\u0173 Preki\u0173 Gr\u0105\u017einimo Politika pa\u017eeist\u0173 ar defekt\u0105 turin\u010di\u0173 preki\u0173 atveju remiasi \u012fstatymo nustatyta tvarka. Negavote prek\u0117s\u00a0 Apgaileistaujame, jei negavote savo prek\u0117s. Tai n\u0117ra \u012fprasta mums, tod\u0117l sieksime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105 kiek \u012fmanoma grei\u010diau. Tam, kad gr\u0105\u017eintume sumok\u0117t\u0105 sum\u0105 ar pakeistume prek\u0119 kita, turite prane\u0161ti mums, jog negavote u\u017esakytos prek\u0117s per 21 dien\u0105 nuo tos dienos, kai sulauk\u0117te lai\u0161ko, teigian\u010dio, jog prek\u0117 buvo i\u0161si\u0173sta. Tolimesni m\u016bs\u0173 veiksmai Visos atgautos prek\u0117s yra patikrinamos m\u016bs\u0173 Preki\u0173 Gr\u0105\u017einimo Skyriuje. Jei turite teis\u0119 pinig\u0173 gr\u0105\u017einimui, tuomet gr\u0105\u017einsime u\u017e prek\u0119 sumok\u0117t\u0105 sum\u0105 (\u012fskaitant siuntimo i\u0161laidas). Gr\u0105\u017einimas \u012fprastai \u012fvykdomas per 7 darbo dienas nuo prane\u0161imo apie at\u0161aukt\u0105 u\u017esakym\u0105 gavimo, v\u0117liausiai \u2013 per 30 dien\u0173. Sumok\u0117t\u0105 sum\u0105 gr\u0105\u017einsime \u012f prek\u0117s u\u017esakymo metu nurodyt\u0105 kredito\/debeto kortel\u0119 arba naudot\u0105 Paypal paskyr\u0105. Pakeist\u0173 preki\u0173 gr\u0105\u017einimas\u00a0 Jei j\u016bs\u0173 u\u017esakyta prek\u0117 tur\u0117jo defekt\u0105 ir mes j\u0105 pakeit\u0117me kita, j\u016bs turite teis\u0119 at\u0161aukti \u0161\u012f nauj\u0105 savo u\u017esakym\u0105 per 7 darbo dienas nuo pakeistos prek\u0117s gavimo dienos ir atgauti sumok\u0117t\u0105 sum\u0105. Preki\u0173 gr\u0105\u017einimo \u012fkainiai\u00a0 Pra\u0161ome atkreipti d\u0117mes\u012f, jog galime gr\u0105\u017einti u\u017e prek\u0117s siuntim\u0105 sumok\u0117t\u0105 sum\u0105, jei: mes i\u0161siunt\u0117me jums ne t\u0105 prek\u0119, kuri\u0105 u\u017esisak\u0117te ar gauta prek\u0117 yra pa\u017eeista ar turi defekt\u0105; arba gr\u0105\u017einate pakeist\u0105 prek\u0119, kurios nenorite pasilikti. Siuntimo i\u0161laid\u0173 nedengiame, jei gr\u0105\u017einta prek\u0117 veikia tinkamai ir yra nepa\u017eeista. Siuntimo i\u0161laid\u0173 gr\u0105\u017einimo suma priklausys nuo prek\u0117s ir bus supa\u017eindinta su jumis po gr\u0105\u017eintos atgal prek\u0117s i\u0161tyrimo proceso. Apgailestaujame, jei nesate patenkinti m\u016bs\u0173 nuosprend\u017eiu d\u0117l prek\u0117s gr\u0105\u017einimo, pakeitimo kita ar sutaisymo. Norime i\u0161spr\u0119sti \u0161i\u0105 problem\u0105. Susisiekite su m\u016bs\u0173 vartotoj\u0173 aptarnavimo skyriumi telefonu\u00a0+370 615 26261\u00a0arba pa\u0161tu:\u00a0info@espanola.lt","og_url":"https:\/\/espanola.lt\/en\/faqs\/","og_site_name":"Espanola","article_publisher":"https:\/\/www.facebook.com\/espanola.lt","article_modified_time":"2023-03-25T22:17:34+00:00","og_image":[{"url":"https:\/\/espanola.signus.agency\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/espanola.lt\/en\/faqs\/","url":"https:\/\/espanola.lt\/en\/faqs\/","name":"F.A.Q - Espanola","isPartOf":{"@id":"https:\/\/espanola.lt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/espanola.lt\/en\/faqs\/#primaryimage"},"image":{"@id":"https:\/\/espanola.lt\/en\/faqs\/#primaryimage"},"thumbnailUrl":"https:\/\/espanola.signus.agency\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg","datePublished":"2021-11-26T09:41:15+00:00","dateModified":"2023-03-25T22:17:34+00:00","breadcrumb":{"@id":"https:\/\/espanola.lt\/en\/faqs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/espanola.lt\/en\/faqs\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/espanola.lt\/en\/faqs\/#primaryimage","url":"https:\/\/espanola.signus.agency\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg","contentUrl":"https:\/\/espanola.signus.agency\/wp-content\/uploads\/2023\/03\/iScreen-Shoter-Google-Chrome-230325231129.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/espanola.lt\/en\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/espanola.lt\/en\/homepage\/"},{"@type":"ListItem","position":2,"name":"F.A.Q"}]},{"@type":"WebSite","@id":"https:\/\/espanola.lt\/#website","url":"https:\/\/espanola.lt\/","name":"Espanola.lt | Tikras Ispanijos skonis \u2013 J\u016bs\u0173 namuose!","description":"","publisher":{"@id":"https:\/\/espanola.lt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/espanola.lt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/espanola.lt\/#organization","name":"Espanola.lt","url":"https:\/\/espanola.lt\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/espanola.lt\/#\/schema\/logo\/image\/","url":"https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/notext_color.png","contentUrl":"https:\/\/espanola.lt\/wp-content\/uploads\/2023\/03\/notext_color.png","width":916,"height":204,"caption":"Espanola.lt"},"image":{"@id":"https:\/\/espanola.lt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/espanola.lt","https:\/\/www.instagram.com\/espanola.lt\/"]}]}},"_links":{"self":[{"href":"https:\/\/espanola.lt\/en\/wp-json\/wp\/v2\/pages\/331"}],"collection":[{"href":"https:\/\/espanola.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/espanola.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/espanola.lt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/espanola.lt\/en\/wp-json\/wp\/v2\/comments?post=331"}],"version-history":[{"count":62,"href":"https:\/\/espanola.lt\/en\/wp-json\/wp\/v2\/pages\/331\/revisions"}],"predecessor-version":[{"id":22543,"href":"https:\/\/espanola.lt\/en\/wp-json\/wp\/v2\/pages\/331\/revisions\/22543"}],"wp:attachment":[{"href":"https:\/\/espanola.lt\/en\/wp-json\/wp\/v2\/media?parent=331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}